Terms and Conditions: Use Of Websites
The Customer by executing via payment is consenting to the terms of the sale as stated. All Sales are Final due to this limited availability promotion. I agree that I will pay my credit card according to my card holder agreement. I further agree and understand that I may not file a Charge Back for any reason except for a fraudulent transaction that I did not authorize. Agreeing to purchase goods from Pools and More/IMG Distributers will waive my rights to a chargeback or cancelled check against Pools and More/IMG Distributers. Any fees associated with collecting unpaid funds, goods, or services will be charged to the customer at the fullest extent available under law. If the account falls into
collections, the standard collection fee is 30% of the total invoice plus any other applicable fees. Customer agrees to hold seller harmless in all instances. All products remain property of the seller until paid in full. Your pool and liner are "made/cut to order" they are not sitting on a shelf in a warehouse, as such any credit card charge-back or uncollected check will constitute nonpayment and be reported to collections and if necessary prosecuted to the full extent of the law. ALL PROMOTIONAL PRICES ARE SUBJECT TO CHANGE AT ANYTIME AND MAY NOT REFLECT WEBSITE PRICING OR REVISIED SHIPPING RATES.
Social Media/Advertising:
We use Social media (Facebook) to advertise and advertising costs money. We understand that shipments are delayed, or wrong from time to time and acknowledge that response times are not always as fast as you would like...we try our best! If, however you choose to go off on a rant via any social media outlet/platform we will cancel your order and refund your credit card less the cost of our paid advertisement/post. Pools and
More/IMG Distributers will strive to get your pool shipped to you fast, but we are not the factory nor the shipping company and cannot provide daily updates about your order.
How to properly receive your goods:
Please read the below information as you need to understand your rights as a consumer and what you need to do at delivery. READ THE
PAPERS YOU ARE SIGNING. It clearly states your rights and what you are signing. Be sure to note ANY exceptions on the BILL OF LADING
prior to signing. If you receive missing or damaged merchandise, you need to notify the carrier upon receiving the order. Note on the freight bill
the problem you encountered. You will need to contact us right away at 888 897-6657 so we can get your missing or damaged parts shipped to
you immediately. Damaged items need to be sent back and refused in order to get proper replacement for no charge.
FAILURE TO CHECK YOUR PRODUCTS FOR DAMAGE DURNING DELIVERY WILL RESULT IN ADDITIONAL COST FOR
MISSING OR DAMAGED ITEMS. YOU MUST CHECK THE GOODS COMPLETELY BEFORE SIGNING ANY PAPERWORK. READ
THE PAPERWORK YOU ARE SIGNING FROM THE DRIVER. IT CLEARLY STATES YOU ARE SIGNING THAT THE GOODS ARE IN
PERFECT CONDITION UNLESS OTHERWISE NOTED. CLEARLY INDICATE WHAT IS WRONG WITH THE GOODS ON THE BILL
OF LADING.
If you didn't sign your Bill of Lading as damaged, we will have no resource except to file a claim and see if the freight line will pay for it. If they
pay the claim, we can send you the parts. If not, you will have to pay for the parts, or try to get your own claim filed. We are only responsible for
goods if we have a signed copy of the BOL from you indicating the goods are damaged, with a detailed description of the problem. You have 48
hours to check the goods and file your own concealed damage claim. Companies do not always pay on concealed damage so you should fully
check the entire order upon delivery. As shipping your order is our job, receiving your order is your responsibility. Failure to accept an
order you agreed to will incur you being charged storage, shipping and collection fees. Any charge-back or canceled check after you have
received the order constitutes a fraudulent action and theft and will be prosecuted to the full extent of the law. Some items ship separately.
Delivery:
Delivery is curbside only. You will need to arrange to bring the products into your home or yard. The freight line on large orders is only allowed
to deliver to your curb. You will need to inspect all goods prior to signing for the merchandise to assure there is no damaged or missing parts.
Lift-gate or dolly service is not provided. In the event of freight damage, replacement parts can be sent out to solve most issues with your items.
We would need to ensure the freight bill was signed as damaged and would require you to send pictures of the damaged items to us in email or
regular mail. Upon receiving pictures, we can start the process to solve your issues. Parts can only be sent out if you signed as damaged, or wehave a paid freight claim from the carrier. We strive to have 100% customer satisfaction and realize that problems can occur with merchandise during shipping. Please advise the driver of any problems before you sign and get all problems in writing signed by you and the driver. With proper documentation, we can all get what we want in the end, a happy homeowner with a pool, and summers full of fun and enjoyment.
Payments received by credit card or by check constitutes an agreement to the terms and
conditions above.
The Customer by executing via payment is consenting to the terms of the sale as stated. All Sales are Final due to this limited availability promotion. I agree that I will pay my credit card according to my card holder agreement. I further agree and understand that I may not file a Charge Back for any reason except for a fraudulent transaction that I did not authorize. Agreeing to purchase goods from Pools and More/IMG Distributers will waive my rights to a chargeback or cancelled check against Pools and More/IMG Distributers. Any fees associated with collecting unpaid funds, goods, or services will be charged to the customer at the fullest extent available under law. If the account falls into
collections, the standard collection fee is 30% of the total invoice plus any other applicable fees. Customer agrees to hold seller harmless in all instances. All products remain property of the seller until paid in full. Your pool and liner are "made/cut to order" they are not sitting on a shelf in a warehouse, as such any credit card charge-back or uncollected check will constitute nonpayment and be reported to collections and if necessary prosecuted to the full extent of the law. ALL PROMOTIONAL PRICES ARE SUBJECT TO CHANGE AT ANYTIME AND MAY NOT REFLECT WEBSITE PRICING OR REVISIED SHIPPING RATES.
Social Media/Advertising:
We use Social media (Facebook) to advertise and advertising costs money. We understand that shipments are delayed, or wrong from time to time and acknowledge that response times are not always as fast as you would like...we try our best! If, however you choose to go off on a rant via any social media outlet/platform we will cancel your order and refund your credit card less the cost of our paid advertisement/post. Pools and
More/IMG Distributers will strive to get your pool shipped to you fast, but we are not the factory nor the shipping company and cannot provide daily updates about your order.
How to properly receive your goods:
Please read the below information as you need to understand your rights as a consumer and what you need to do at delivery. READ THE
PAPERS YOU ARE SIGNING. It clearly states your rights and what you are signing. Be sure to note ANY exceptions on the BILL OF LADING
prior to signing. If you receive missing or damaged merchandise, you need to notify the carrier upon receiving the order. Note on the freight bill
the problem you encountered. You will need to contact us right away at 888 897-6657 so we can get your missing or damaged parts shipped to
you immediately. Damaged items need to be sent back and refused in order to get proper replacement for no charge.
FAILURE TO CHECK YOUR PRODUCTS FOR DAMAGE DURNING DELIVERY WILL RESULT IN ADDITIONAL COST FOR
MISSING OR DAMAGED ITEMS. YOU MUST CHECK THE GOODS COMPLETELY BEFORE SIGNING ANY PAPERWORK. READ
THE PAPERWORK YOU ARE SIGNING FROM THE DRIVER. IT CLEARLY STATES YOU ARE SIGNING THAT THE GOODS ARE IN
PERFECT CONDITION UNLESS OTHERWISE NOTED. CLEARLY INDICATE WHAT IS WRONG WITH THE GOODS ON THE BILL
OF LADING.
If you didn't sign your Bill of Lading as damaged, we will have no resource except to file a claim and see if the freight line will pay for it. If they
pay the claim, we can send you the parts. If not, you will have to pay for the parts, or try to get your own claim filed. We are only responsible for
goods if we have a signed copy of the BOL from you indicating the goods are damaged, with a detailed description of the problem. You have 48
hours to check the goods and file your own concealed damage claim. Companies do not always pay on concealed damage so you should fully
check the entire order upon delivery. As shipping your order is our job, receiving your order is your responsibility. Failure to accept an
order you agreed to will incur you being charged storage, shipping and collection fees. Any charge-back or canceled check after you have
received the order constitutes a fraudulent action and theft and will be prosecuted to the full extent of the law. Some items ship separately.
Delivery:
Delivery is curbside only. You will need to arrange to bring the products into your home or yard. The freight line on large orders is only allowed
to deliver to your curb. You will need to inspect all goods prior to signing for the merchandise to assure there is no damaged or missing parts.
Lift-gate or dolly service is not provided. In the event of freight damage, replacement parts can be sent out to solve most issues with your items.
We would need to ensure the freight bill was signed as damaged and would require you to send pictures of the damaged items to us in email or
regular mail. Upon receiving pictures, we can start the process to solve your issues. Parts can only be sent out if you signed as damaged, or wehave a paid freight claim from the carrier. We strive to have 100% customer satisfaction and realize that problems can occur with merchandise during shipping. Please advise the driver of any problems before you sign and get all problems in writing signed by you and the driver. With proper documentation, we can all get what we want in the end, a happy homeowner with a pool, and summers full of fun and enjoyment.
Payments received by credit card or by check constitutes an agreement to the terms and
conditions above.